Offers guests a detailed tour and orientation of the spa/salon and amenities and assist them as needed during their visit, including ensuring that they are on time for their appointments. Greets all guests and provide guests with personal, gracious, and professional service perceptive to their individual wants and needs, at all times.
The Spa Room Specialist is an outgoing, motivated individual capable of adapting to change in a fast-paced service driven environment.Įssential Duties & Responsibilities 1. The Spa Room Specialist supports a variety of spa/salon services, ensuring the utmost hospitality and assisting service providers by using their service expertise proving that they are an integral part of our winning team. This position is also responsible for ensuring operational excellence while providing a clean and safe environment for all guests, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. This position demonstrates a passion for people, encouraging and inspiring guests to elevate their health and beauty, while creating a memorable best in class guest and safety experience.
Reporting to the Spa Service Supervisor, the Spa Room Specialist is responsible for guiding guests through their spa experience while ensuring all service and facility standards are met.
